Terms and Conditions – HF Service Centre
Welcome to HF Service Centre. These Terms and Conditions (“Terms”) outline the rules and regulations for using our website and services. By accessing or booking a service through our website, you agree to these Terms. Please read them carefully before using our site or services.
1. Introduction
HF Service Centre provides gas stove repair, hob repair, and maintenance services at your doorstep. By visiting our website or scheduling a service, you accept these Terms and agree to follow all applicable laws and regulations.
If you do not agree with any part of these Terms, you should not use our website or services.
2. Services We Provide
We offer professional repair, cleaning, and installation services for gas stoves and hobs.
Our technicians are trained to handle most leading brands and models.
Please note:
Services are provided based on availability and location.
The diagnosis and repair depend on the condition of your appliance.
We reserve the right to refuse service in unsafe or unsuitable conditions.
3. Booking and Payments
All service bookings can be made through our website or by calling our customer support.
Service charges, inspection fees, and spare part costs will be informed before work begins.
Payments can be made via cash, UPI, or online transfer after service completion.
Once a service is completed, the payment is non-refundable.
4. Warranty on Repairs
We provide a limited warranty on specific repairs or parts replaced (if mentioned on the invoice).
Warranty covers only the same issue repaired and does not include physical damage or misuse.
Warranty period and terms may vary depending on the type of service provided.
5. Customer Responsibilities
By booking our services, you agree to:
Provide accurate contact and address details.
Ensure a safe working environment for our technician.
Be available during the scheduled time slot.
Not use or repair the appliance yourself while our service is in progress.
6. Use of Website
You agree not to:
Use our website for any illegal activity.
Copy, distribute, or misuse content from the website.
Submit false information or spam through our contact forms.
We reserve the right to suspend or block access to our website if misuse is detected.
7. Limitation of Liability
HF Service Centre is not responsible for:
Any indirect loss or damage caused during or after service completion.
Any issues arising from pre-existing faults in your appliance.
Delays due to traffic, weather, or other factors beyond our control.
We always aim to provide prompt, professional, and safe service to every customer.
8. Cancellation and Rescheduling
You may cancel or reschedule your booking at least 2 hours before the appointment.
If our technician has already reached your location, a visiting charge may apply.
9. Privacy Policy
Your personal details such as name, address, and contact number are collected only to provide better service.
We do not sell, share, or misuse your data. For more details, please read our Privacy Policy.
10. Changes to Terms
HF Service Centre may update these Terms and Conditions at any time without prior notice.
The updated version will be available on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about these Terms or our services, you can contact us:
Phone: 1800 8338 033
Email: support@hfservicecentre.in
Website: https://www.hfservicecentre.in
